Refund Policy

1. Overview

At Rupantaran, we strive to deliver high-quality video courses that genuinely transform your life. We stand behind our content. However, because our courses are digital products delivered immediately upon purchase, we have a clear and fair refund policy outlined below.

2. Eligibility for Refund

You may be eligible for a full refund if all of the following conditions are met:

• Your refund request is submitted within 7 days of the original purchase date
• You have completed less than 20% of the course content (i.e., watched fewer than 20% of the total video lessons)
• You have not downloaded any course materials or resources (if applicable)
• The request is submitted via email to info@rupantaran.com with your order details

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• The refund request is made after 7 days from the date of purchase
• More than 20% of the course has been accessed or watched
• The course was purchased during a promotional offer or at a discounted price (unless the course is defective)
• The request is made for reasons related to lack of time, change of mind, or dissatisfaction with course difficulty level after significant access
• The account has been flagged for violating our Terms & Conditions (e.g., sharing access credentials)

4. Technical Issues

If you are unable to access a course due to a technical issue on our end, please contact us at info@rupantaran.com within 48 hours. We will first attempt to resolve the issue. If the issue cannot be resolved within a reasonable time, a full refund will be issued regardless of the above conditions.

5. How to Request a Refund

To initiate a refund request:

1. Email us at info@rupantaran.com with the subject line: "Refund Request – [Your Name]"
2. Include your registered email address and order/payment ID
3. Briefly describe the reason for your refund request

We will review your request and respond within 3–5 business days.

6. Refund Processing

Approved refunds will be credited back to the original payment method within 7–10 business days, depending on your bank or payment provider. We are not responsible for any delays caused by the payment processor or your financial institution.

7. Course Access After Refund

Once a refund is approved and processed, your access to the course will be immediately revoked. Any course certificates or completion records associated with that course will also be removed.

8. Contact Us

For any questions about our refund policy, reach out to us: